Privacy Policy

👋 Introduction

This Privacy Policy explains how ZULI Cosmetics (“we”, “us”, “our”) collects, uses, stores, and protects your information when you visit our website or place an order. By using our site, you agree to the practices described here.

🔍 Information We Collect

We only collect what we need to serve you well:

• Contact details: name, phone number, email address.
• Delivery details: shipping address and PIN code.
• Order details: products purchased, order history, and preferences.
• Technical data: device, browser, and basic usage analytics to improve our site.

⚙️ How We Use Your Information

• To process, pack, and deliver your orders.
• To send order updates and delivery notifications.
• To provide customer support and handle returns.
• To improve our products, website, and shopping experience.
• To share offers and updates — only if you’ve opted in.

💳 Payment Security

Currently we offer Cash on Delivery, with secure online payments (UPI & Cards) coming soon via trusted, PCI-compliant payment gateways. We never store your card or UPI details on our servers.

🍪 Cookies

We use minimal cookies and similar technologies to keep your cart working, remember preferences, and understand site performance. You can control or disable cookies through your browser settings.

🤝 Data Sharing

We never sell your personal data. We share it only when necessary with:

• Courier & logistics partners — to deliver your order.
• Payment providers — to securely process payments (when applicable).
• Legal authorities — only if required by law.

🗄️ Data Retention

We keep your information only as long as needed to fulfil orders, provide support, and meet legal or accounting requirements. After that, it is securely deleted or anonymised.

🛡️ Data Protection

We use appropriate technical and organisational measures — including encryption in transit and restricted access — to protect your information against unauthorised access, loss, or misuse.

⚖️ Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing messages at any time.

🧸 Children’s Privacy

Our website is intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has shared data with us, please contact us and we’ll remove it.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date.

📞 Contact Us

Questions about your privacy or data? Reach out anytime.

• Email: support@zulicosmetics.in
• WhatsApp: +91 73003 08984
• Support hours: Mon–Sat, 10 AM – 7 PM IST